Case Study: Aligning Coach's Global Marketing Strategy with South Korean Consumer Behavior

As Coach continues to strengthen its global presence, crafting localized marketing strategies that resonate with regional consumer trends is key. South Korea as a critical market presents unique opportunities for Coach to merge its global brand values with local cultural insights. In this case study, I’ll explore how Coach can tailor its marketing initiatives for South Korea, particularly in the eyewear and fragrance categories, while keeping in line with Coach’s global strategies.

Global Marketing Strategy: Adapting to Regional Differences

South Korea’s market is a blend of tradition and cutting-edge fashion, creating the ideal environment for Coach to elevate its global brand while resonating with local tastes. The regions of Gangnam, Hongdae, and Itaewon each offer unique consumer segments for Coach to target.

In Gangnam, where luxury brands dominate, Coach’s eyewear and fragrance products will align with the demand for sophisticated, high-end aesthetics. Hongdae, a youthful hub, requires a creative and bold approach to attract college students and young professionals who gravitate toward unique, artistic brands. Itaewon, with its international mix, offers an opportunity to present Coach as the bridge between Western and Korean fashion styles, making it perfect for campaigns that cater to diverse, hybrid fashion sensibilities.

Cultural Relevance and Consumer Trends

Korean consumers are deeply influenced by global trends but also place high value on local cultural nuances. With fashion trends in South Korea constantly evolving, Coach’s campaigns must cater to the local need for individuality, self-expression, and luxury, all while remaining relevant on the global stage. By focusing on bold self-expression and sophistication — two qualities that resonate with Korean consumers — Coach can build a narrative that aligns with both international luxury trends and Korean cultural pride.

In this context, Coach Floral Eau de Parfum stands out as a perfect offering. It reflects the clean, minimalist elegance that appeals to South Korean consumers, while its subtle yet feminine scent fits well with the modern, youthful consumers of Gangnam and Hongdae. Similarly, eyewear products that balance modern luxury with creative design will appeal across regions, ensuring Coach’s global identity aligns with local trends.

Floral Eau De Parfum 30 ML pulled from Coach offical website.

Global Campaign Implementation Strategy

The success of Coach’s global marketing in South Korea will depend on the seamless execution of cross-functional strategies and localized content. It's crucial that global brand campaigns resonate with the South Korean audience by considering regional preferences and leveraging local influencers to enhance the brand's visibility.

Influencer Strategy: Regional Relevance

To help drive the success of Coach’s campaigns, I would suggest collaborating with regional influencers who align with the brand's image while catering to the distinct vibes of South Korea’s key fashion districts. Here are some influencers to consider:

  • @hazelchoiii: A popular influencer with a “Gangnam” aesthetic, Hazel’s clean, polished yet slightly quirky aesthetic makes her the perfect fit for Coach’s luxury products. Recently gaining popularity through her appearance on the show Singles Inferno, she brings a mix of professionalism and playful charm that resonates well with Gangnam’s high-end clientele. Her academiclly-driven personality and style make her an ideal ambassador for Coach’s eyewear and fragrance lines.

  • Kiss of Life: This rising girl group with a unique mix of American-Korean hybrid aesthetics would be ideal for the “Itaewon” aesthetic, a district known for its international flair. Their R&B sounds and modern, diverse vibe match Coach’s efforts to bridge Western and Korean styles. Their influence would be key in promoting Coach’s fragrance and eyewear in Itaewon, where multicultural influences are prevalent.

  • @luv_yayne: A Hongdae-vibe influencer and model, she represents the youthful, creative, and student-centric culture that defines the area. With her artsy, free-spirited approach, she would be an excellent advocate for Coach’s more casual, trend-forward items such as eyewear and accessories, which appeal to the younger demographic in Hongdae. Her style aligns with Coach’s message of self-expression and individuality.

First image: Hazel Choi Second-fourth image: Kiss of Life band members Fifth and sixth image: Luv Jayne (all pulled from Instagram).

These influencers can effectively integrate Coach’s global campaign messaging into the local context, promoting products like eyewear and fragrances that appeal to the varied consumer bases in Gangnam, Hongdae, and Itaewon. By aligning Coach’s marketing strategy with regional influencers, the brand can create an authentic connection with consumers and ensure cultural relevance.

Seasonal Campaigns and Targeted Products

Building on these localized influencer partnerships, Coach’s Fall Campaign Shotlist can be crafted to highlight products that resonate with the seasonal and cultural mood of South Korean consumers. For example, Coach could feature eyewear styles that blend timeless sophistication with contemporary flair, appealing to the fashion-forward youth in Hongdae and the professional market in Gangnam. 

Women’s Eyewear: Bold and Statement-Making Frames

South Korean beauty standards often favor large frames, as they create an illusion of a smaller face, and this aesthetic has made bold, oversized sunglasses a favorite among fashion-forward women. Coach's C-Hardware Cat-Eye Sunglasses (available here) offer an elevated, stylish twist on the cat-eye shape, which remains a timeless design. The dramatic curve of the cat-eye frame paired with Coach's signature hardware offers a unique balance of femininity and boldness. The large frame further enhances the face, aligning with the popular aesthetic standard in Korea where women seek to choose eyewear that make their face look smaller.

C Hardware Cat Eye Sunglasses pulled from official Coach website.

Men’s Eyewear: Timeless and Sleek Metal Frames

For men, eyewear trends in South Korea emphasize timeless, sleek designs with metal frames that bring a sense of sophistication and class. Coach's Wrap-Around Hangtag Browbar Sunglasses (available here) cater to the growing demand for oversized, minimalist frames, which are key to the South Korean men's fashion scene. The wrap-around silhouette offers a contemporary, refined look that aligns with the sleekness and elegance typical of South Korean eyewear. These frames are ideal for men who appreciate classic designs with a modern twist, making them versatile for both formal and casual styles.

Drawing inspiration from brands like BLANC & ECLARE and Gentle Monster popular in Korea currently, Coach’s cat eye and metal frame sunglasses are designed to appeal to the modern woman and man in Korea seeking a blend of sophistication and utility. 

Wrap around Hangtag Browbar Sunglasses pulled from official Coach website.

Bridging Local Trends with Global Strategy

By ensuring that Coach’s brand values of luxury, individuality, and self-expression remain intact while adapting the content to fit local consumer preferences, the brand can create campaigns that resonate deeply in South Korea. Integrating local influencer partnerships, seasonal content creation, and tailored product offerings into Coach’s marketing strategy will help the brand maintain a competitive edge in the region.

Taking Advantage of an Uptick in Luxury Spending

South Korea is currently the world’s largest spender per capita on luxury goods, with a significant portion of the population investing in premium products to signify personal status and style preferences. According to a CNBC report, South Koreans are spending more on luxury items than any other country, driven largely by a desire for high-quality, fashionable products that align with both global trends and prominent celebrity influencers. This provides a valuable opportunity for Coach to position its high-quality, trendy eyewear and sophisticated fragrances within this receptive market.

Conclusion: Connecting Global and Local

As a first-generation immigrant from South Korea, I understand the importance of merging global trends with local cultural relevance. South Korea’s fashion scene is characterized by a hybrid of international influences and local sensibilities, and Coach’s global marketing strategy must reflect this blend. By integrating regional influencers, understanding local trends, and ensuring cultural relevance, Coach can continue to build a strong presence in South Korea and maintain its global identity.

Coach’s ability to navigate the complexities of global and local market integration is what will set it apart as a truly modern luxury brand that speaks to both the past and future of fashion.

References

  1. CNBC article on South Korean luxury spending: CNBC

  2. CARFIA article on the most popular sunglass brands in Korea: CARFIA

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